Privacy & cookies
This notice explains how Prism BI Ltd ("Prism BI", "we") handles personal information about people who visit this website or contact us. It does not cover data we process on behalf of clients inside their Prism Portal, which is governed by each client's agreement with us.
Who we are
Prism BI Ltd, registered in England No. 13582164, Peacock House, Skipton Road, Foulridge, Colne BB8 7PY. We are the controller of the personal information described here. Contact: joanne@prismbi.co.uk or +44 (0)7368 652 614.
What we collect
- When you contact us by email, phone or LinkedIn: your name, contact details, company and anything you tell us about your enquiry.
- When you become a client: contact details for the people we work with, and the information needed to provide and invoice our services.
This website has no forms or accounts. We measure how the site is used as described under Cookies and analytics below. Google Analytics only runs if you agree to it.
How we use it and why
- To reply to your enquiry and arrange a demo or conversation. Our lawful basis is our legitimate interest in responding to people who contact us, or taking steps at your request before entering a contract.
- To deliver and manage services for clients. Our lawful basis is performance of a contract.
- To meet legal and accounting obligations. Our lawful basis is legal obligation.
- To send occasional news about Prism BI, only if you have agreed to receive it. You can opt out at any time.
Who we share it with
We do not sell personal information. We use trusted service providers to run our business, such as email, cloud hosting and accounting software, who process data on our behalf under contract. We may disclose information where required by law. Where a provider stores data outside the UK, we rely on appropriate safeguards recognised under UK data protection law.
How long we keep it
We keep enquiry correspondence for up to two years after our last contact, and client records for as long as needed for the contract and then for six years to meet legal and accounting requirements.
Cookies and analytics
We use two services to understand how this website is used.
- Cloudflare Web Analytics counts visits and the pages read. It does not use cookies and does not identify you.
- Google Analytics shows us which pages people read, how they found us and roughly where they are (country, region and town, worked out from your internet connection). It sets cookies named
_gaand_ga_*, which last for up to two years. We only load Google Analytics and set these cookies if you click Accept on the cookie banner. Google acts as our processor and may process this data in the United States under appropriate safeguards. We keep Google Analytics data for 14 months.
You can change your choice at any time using the Cookie settings link at the bottom of every page. Your choice is stored in your browser so we don't ask on every visit.
Fonts are loaded from Google Fonts, which means your browser connects to Google's servers and shares your IP address with Google to deliver the font files. We don't use advertising cookies or trackers.
Your rights
You can ask to access, correct or delete your personal information, object to or restrict how we use it, or withdraw consent you have given. Email joanne@prismbi.co.uk. If you are unhappy with how we have handled your information you can complain to the Information Commissioner's Office at ico.org.uk.
Changes
We will post any changes to this notice on this page and update the date above.